> ## Documentation Index > Fetch the complete documentation index at: https://developers.mindhunters.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get a single PBX extension connector > Returns one PBX extension connector by UUID, including the linked agent, phone number, extension payload, and connector status. Use this before updating external PBX configuration or deleting the connector. ## OpenAPI ````yaml https://app.mindhunters.ai/docs/api-docs.json get /api/v1/pbx_extension_connectors/{uuid} openapi: 3.0.0 info: title: Mihu API Documentation description: >- Welcome to Mihu API Documentation for developers.Here you can find all the information about the API endpoints and how to use them.If you have any questions or need help, please contact us at support@mihu.ai version: 1.0.0 servers: - url: https://{subdomain}.mihu.ai description: Your subdomain variables: subdomain: default: demo description: Subdomain name - url: /docs security: [] tags: - name: Agents description: >- Manage AI agents, settings, knowledge sections, rules, appointments, and channel provisioning - name: Contact Analyzers description: >- Configure what information should be extracted from conversations and how extracted values should update contacts, custom contact fields, or pipeline stages. Analyzer IDs use prefixes: `b_` means a built-in contact field, `f_` means a custom contact field, and `p_` means a pipeline stage rule. - name: Appointments description: Appointment management endpoints - name: Appointment Requests description: Appointment request endpoints - name: Availability Types description: Availability type endpoints - name: Call Actions description: >- Real-time control actions for an active call: say, forward, hangup, mute, and unmute. Each action targets a live call by its conversation UUID, returned as `conversation_uuid` from POST /api/v1/call. Requires a bearer token and a live (non-ended) call. - name: Campaigns description: Campaign management endpoints - name: Contacts description: Contact management endpoints - name: Contact Approvals description: >- Manage AI-suggested contact field updates pending human review. Each approval is identified by its `uuid`. - name: Contact Fields description: >- Manage custom contact fields for your account. Each field is identified by its `key` (unique and immutable once created). - name: Contact Settings description: >- Toggle contact-list display preferences such as masking phone numbers or email addresses. Each setting is identified by its `key`. - name: Conversations description: Conversation management endpoints - name: Sessions description: Conversation session endpoints - name: Tables description: >- Tables are user-defined datasets that AI agents use as a knowledge base (semantic search over text) or as a real-time lookup (structured rows the agent queries during conversations). **When to create a table.** Create one whenever an agent needs to ground its answers in your data: product catalog, FAQ, pricing list, internal policies, customer records, business rules, etc. One table = one dataset on one topic. **How to create + populate.** Pick one of: - `POST /api/v1/data/tables` — create an empty table with a typed column schema (text/number/date/boolean/json/url). Use this when you have structured data and want to add rows yourself via the records endpoints. - `POST /api/v1/data/import/copypaste` — paste raw text. Best for FAQs, policy docs, or any unstructured knowledge content. - `POST /api/v1/data/import/file` — upload CSV/Excel/JSON/PDF/XML/audio. Best for spreadsheets, documents, transcripts. - `POST /api/v1/data/import/website` — crawl a URL. Best for public knowledge bases, marketing sites. **Records.** Once a table exists, add/update/delete rows via `POST|PUT|DELETE /api/v1/data/{uuid}/records[/{record}]`. Inspect the schema with `GET /api/v1/data/{uuid}/fields`. **Connecting to an agent.** Call `POST /api/v1/data/{uuid}/assign` to make a table available to an agent. After bulk changes, call `POST /api/v1/data/{uuid}/sync` to refresh the agent's index. **Lifecycle.** create → populate (records or import) → assign to agent → agent uses it at runtime → update/sync as data changes → delete when no longer needed. - name: Logs description: >- Read-only audit feeds for agent activity. The Actions log is a chronological stream of every task, workflow run, and AI action taken during a call — what your agents actually did, when, and how long it took. - name: Evaluate description: >- Per-agent and global settings that control how conversations are sessionized and analyzed. WHAT EVALUATION DOES: At runtime, every conversation is grouped into 'sessions' (continuous bursts of messages). When a session ends — either because the customer goes idle for sessionization.timeout_minutes, or the conversation closes — the runtime fires SessionSummaryService and runs each enabled analyzer feature against the full session transcript. Outputs are persisted as 'evaluation' records. WHEN IT RUNS: - Voice calls and WhatsApp Call: at end of call (or after silence_timeout) - SMS, WhatsApp text, Instagram, FB Messenger: when the session creator job (SmsSessionCreatorJob / WhatsappSessionCreatorJob / equivalents) closes the session - Triggered automatically; not on demand WHICH CHANNEL'S CONFIG RUNS: - text.* features run for sessions on text channels (SMS, WhatsApp text, Instagram, FB Messenger, chat) - voice.* features run for sessions on voice channels (phone calls, WhatsApp Call) - Both blocks live on the same settings row; only the relevant one fires per session WHAT THE FEATURES PRODUCE: Each enabled feature emits a classification (one label per session, per feature) using its 'description' field as the LLM prompt. success_evaluation_prompt is special: it returns true/false based on the 'prompt' field — leave 'prompt' empty and the result is meaningless. summary_prompt is consumed by SessionSummaryService to produce the human-readable session summary in report_language. WHERE TO READ RESULTS: - GET /api/v1/sessions/{uuid}/evaluation — single session result - GET /api/v1/evaluations — list, filterable - GET /api/v1/analytics/evaluations — aggregated dashboard data COST CONSIDERATIONS: Each enabled feature is one extra LLM call per session. Disable features you don't read. is_active=false disables every analyzer for that agent (and skips the summary). WORKFLOW: 1. GET /default to see the workspace-wide config every agent inherits 2. POST /agents/{uuid}/evaluate/assign to give one agent its own override 3. PUT /agents/{uuid}/evaluate (or /default) for partial updates 4. DELETE /agents/{uuid}/evaluate to revert that agent to the default - name: Language description: Languages available for agent configuration. - name: Listings description: Listing management endpoints - name: Memorize description: >- Manage what your agents remember from contacts and conversations. There is one global default; each agent can optionally override it with its own settings. - name: Call description: Voice call endpoints - name: WhatsApp description: WhatsApp messaging endpoints - name: WhatsApp Calling description: WhatsApp voice call endpoints - name: SMS description: SMS messaging endpoints - name: Evaluations description: >- Evaluations are AI-generated analysis records for conversation sessions. Use these endpoints to list or retrieve scores, labels, reasons, and linked conversation/contact identifiers for quality review and reporting. - name: Schedules description: >- Schedules are bookable calendars used by agents and appointment flows. A schedule links to an availability type, stores assignment metadata, and can include custom questions for appointment collection. - name: Tasks description: >- Tasks are scheduled units of work for agents, such as outbound calls and WhatsApp template messages. Use task endpoints when you need to inspect campaign-generated work, create one-off outreach, queue a task, cancel it, or retry a failed attempt. - name: Transcriptions description: >- Transcriptions turn audio files or audio URLs into conversation text, session records, and optional AI evaluations. Use these endpoints to submit recorded calls, receive asynchronous completion webhooks, fetch transcription status, and retrieve the final transcript with analysis. - name: Analytics description: >- Aggregated analytics across calls, conversations, sessions, evaluations, intents, appointments, and messages - name: Flows description: >- Studio automation flows — list, create, read, update, delete. A flow is a trigger step + N action steps that fire on real events (e.g. inbound call → post to Slack → create CRM contact). Flows live in draft until POST /deploy makes them live. - name: Flow Steps description: >- Add / update / delete steps inside a flow. The first step is always a trigger; subsequent steps are actions. Step IDs and their ordering (`step_number`) are managed by the server — adding or deleting a step automatically renumbers and rewrites `{{stepN.field}}` references in downstream steps. - name: Flow Catalog description: >- Read-only discovery of integrations and their capabilities. Lists apps, triggers, actions, OAuth connections, agents, and dynamic field options. The MCP server uses this to translate natural language ("post to Slack #general") into the IDs/keys the action config requires. - name: Flow Executions description: >- Execution history for a deployed flow — every real trigger event that fires produces one execution row with per-step request/response/duration/status. - name: Voice IVR & Guards description: >- Two related but distinct features that decide when an agent transfers a call or ends a conversation. WHAT THEY ARE: - ROUTING RULES (Voice-Activated IVR): customer-intent-driven transfers. When the customer ASKS for something (sales, support, manager), routing rules pick the right destination. This is the IVR replacement. - GUARD RULES (Guard & Hand Over): situation-driven transfers or call-ends. When the runtime detects a sensitive SITUATION (legal complaint, profanity, compliance violation, customer in distress), the guard fires regardless of what the customer asked for. WHEN TO USE WHICH: - Customer says 'I want to speak to a manager' -> ROUTING rule (intent: customer wants escalation). - Customer threatens legal action -> GUARD rule (situation: compliance/safety overrides whatever the customer was asking). - Customer asks for technical support -> ROUTING rule. - Customer becomes abusive -> GUARD rule (then_action: end_conversation or forward). - Rule of thumb: routing = 'where do they want to go?', guard = 'this conversation needs to stop or hand off NOW'. PRIORITY AND ORDERING: - Routing rules have a numeric `priority` field. Lower number = higher priority = evaluated first. Ties resolved by insertion order. - Guard rules ALWAYS take precedence over routing rules. If a guard fires, routing is bypassed. - If multiple guards could fire on the same utterance, only the first match wins. DETECTION MECHANICS (routing only): - detection_mode = exact: the customer must say `trigger_keyword` literally. Fast, narrow, language-sensitive. - detection_mode = intent: the runtime AI uses `ai_prompt` + `phrases` to classify intent semantically. Broader, multilingual, requires good ai_prompt wording. - detection_mode = both: runs exact first, falls back to intent. Recommended for production. REQUIRED FIELDS FOR THE AI TO PICK THE RULE: - Routing intent/both: `ai_prompt` + `phrases` (3-5 examples). - Routing exact: `trigger_keyword`. - Guard: `when_condition` + `example_phrases`. Without these, the runtime cannot classify utterances and the rule never fires. CRUD MODES: - PUT /agents/{uuid}/routing-rules or /guard-rules — REPLACE all rules in one call. Old rules are deleted first. Use for bulk imports or full re-syncs. - POST /agents/{uuid}/routing-rules or /guard-rules — ADD one rule, leave others intact. Returns 201. Use for incremental builds. - PATCH /...{ruleUuid} — partial UPDATE of one rule. Only sent keys are touched. - DELETE /...{ruleUuid} — remove one rule. Per-rule POST/PATCH/DELETE preserve other rules; PUT replaces everything. - name: PBX Extension Connectors description: >- Voice PBX & Extension Connectors — register a PBX extension against an AI voice agent. This is the PBX-side configuration only; it does not provision a SIP trunk. Use it when you want to connect a number you've purchased from us into your existing PBX extension. If you already have a SIP trunk from a provider, use the SIP Trunking endpoints directly instead. - name: Phone Numbers description: Manage phone number inventory, channel bindings, search, and rates - name: Contact Pipeline description: >- Pipeline stages classify where a contact is in your sales, support, or onboarding process. Use these endpoints to define the ordered stage list, move contacts between stages through contact updates, and keep inactive stages out of normal selection while preserving history. - name: Pools description: >- Contact pools — named buckets of contacts that one or more campaigns draw from. A pool's `type` (FIFO / LIFO / Parallel) controls dispatch order when a campaign is running. **Typical workflow (build a pool from scratch):** 1. POST /api/v1/contacts — create the contacts you want to reach (or use existing UUIDs) 2. POST /api/v1/pools — create a pool 3. POST /api/v1/pools/{uuid}/contacts — bulk-add contacts by UUID 4. (attach to campaign — see Campaigns tag) **Inspect / manage:** - GET /api/v1/pools/{uuid}/contacts — paginated list of pool members with status, retries, started_at - DELETE /api/v1/pools/{uuid}/contacts/{contact_uuid} — remove one contact and cancel only THAT contact's pending tasks (not their tasks in other pools) - POST /api/v1/pools/{uuid}/duplicate — clone pool config, optionally with all members **Side effect on a running campaign:** if you POST /pools/{uuid}/contacts to a pool already attached to an In Process campaign, tasks are auto-created for the new contacts in EVERY running campaign attached to that pool. Same call works for draft campaigns too — it just doesn't create tasks until publish. **Delete guard:** DELETE /api/v1/pools/{uuid} returns 409 if the pool is attached to a campaign in In Process or Importing status. Stop or detach first. - name: Rules description: >- Campaign contact rules — call cadence, retry intervals, working-hours window, and escalation policy. A rule defines HOW often and WHEN a campaign reaches a contact; the campaign defines WHO and WHAT. **Typical workflow:** 1. POST /api/v1/rules — create a rule (call or text type) 2. POST /api/v1/campaigns — create a campaign in Draft status 3. PUT /api/v1/campaigns/{uuid}/rule — attach the rule (replaces any prior rule) 4. (continue with pool attachment + publish — see Campaigns tag) **Type-aware behavior:** - type='call' rules honor retry_interval_minutes and end_time (working-hours window). - type='text' rules force one-shot semantics: max_total_calls=1, retry/end_time nulled. Used for SMS and WhatsApp campaigns. **Caveat:** changing a rule on a campaign that's already In Process does NOT rebuild already-scheduled tasks. New tasks created after the change pick up new values; old ones keep the old cadence. To force a hard reset: stop campaign → assign new rule → publish again. - name: Contact Tags description: >- Manage contact tags for your account. Each tag is identified by its `uuid`. - name: Timezone description: Timezones available for agent configuration. - name: Voice Library description: >- Catalog of voices available to agents and the speed options each voice supports. - name: WhatsApp Templates description: >- Manage WhatsApp message templates — Meta-approved messages used for outbound WhatsApp campaigns. All endpoints are scoped to the tenant: you can only act on linked WABAs (WhatsApp Business Accounts). **Typical workflow — pull existing templates:** 1. GET /api/v1/whatsapp/wabas — discover WABAs linked to your tenant 2. POST /api/v1/whatsapp/templates/sync — pull all templates Meta has for a WABA (one-time bootstrap) 3. GET /api/v1/whatsapp/templates?waba_id=...&active_only=true — list APPROVED templates ready to use 4. Use a template UUID with POST /api/v1/whatsapp/template (one-shot send) or in a campaign **Typical workflow — create a brand-new template with a media header:** 1. POST /api/v1/whatsapp/templates/upload-media (multipart) — upload your image/video/document, receive a `handle` 2. POST /api/v1/whatsapp/templates — submit with `components` including HEADER referencing the handle 3. Wait — Meta approval is async, usually minutes. Status starts as PENDING. 4. POST /api/v1/whatsapp/templates/{uuid}/sync — refresh status until APPROVED, REJECTED, or PAUSED 5. Once APPROVED, use it in sends/campaigns **Component shape — quick reference:** - HEADER text: { type:'HEADER', format:'TEXT', text:'Hi {{1}}', example:{header_text:['John']} } - HEADER image: { type:'HEADER', format:'IMAGE', example:{header_handle:['']} } - HEADER video/document: same as image with format=VIDEO or DOCUMENT - BODY: { type:'BODY', text:'Order {{1}} ready', example:{body_text:[['12345']]} } note nested array - FOOTER: { type:'FOOTER', text:'Reply STOP to unsubscribe' } - BUTTONS group: { type:'BUTTONS', buttons:[ ... ] } with up to 10 buttons: QUICK_REPLY: { type:'QUICK_REPLY', text:'Yes please' } URL: { type:'URL', text:'Track', url:'https://example.com' } PHONE_NUMBER: { type:'PHONE_NUMBER', text:'Call', phone_number:'+1234567890' } COPY_CODE: { type:'COPY_CODE', example:'WELCOME10' } **Tenant scoping:** - 403: WABA is not linked to your tenant (no matching WhatsappSetting row) - 404 (not 403): templates that belong to other tenants — surfaced as 'not found' to avoid info leak. Same convention for non-whatsapp template types and orphan rows. **How auth works:** the existence of a WhatsappSetting row in the tenant DB IS the ownership proof — multi-tenant DB scoping handles isolation. The Meta access token used for API calls is the platform-global config('whatsapp.access_token'), the same token that powers every other WhatsApp send in this codebase (replies, campaigns, one-shot template sends). If WhatsappSetting.access_token is populated, that takes precedence — but onboarding doesn't fill it today, so the platform token is what actually runs. - name: Agent Channel Bindings description: Agent Channel Bindings - name: Contact Blacklist description: Contact Blacklist - name: SIP Trunk description: SIP Trunk paths: /api/v1/pbx_extension_connectors/{uuid}: get: tags: - PBX Extension Connectors summary: Get a single PBX extension connector description: >- Returns one PBX extension connector by UUID, including the linked agent, phone number, extension payload, and connector status. Use this before updating external PBX configuration or deleting the connector. operationId: getPbxExtensionConnector parameters: - name: uuid in: path required: true schema: type: string format: uuid responses: '200': description: Success content: application/json: schema: properties: success: type: boolean data: $ref: '#/components/schemas/PbxExtensionConnectorItem' type: object '404': description: PBX extension connector not found security: - bearerAuth: [] components: schemas: PbxExtensionConnectorItem: description: >- A PBX extension connector that registers an existing SIP/PBX endpoint to an AI voice agent. Sensitive credentials (passwords) are never returned by the API. properties: pbx_extension_connector_uuid: type: string format: uuid name: description: Identifier sent to the SIP connector server. type: string status: type: string enum: - active - inactive phone_number: type: string agent_uuid: type: string format: uuid nullable: true agent_name: type: string nullable: true sip_connector_server: description: IP of the SIP connector server allocated to your account. type: string nullable: true connection_type: type: string enum: - udp - tls nullable: true setup_mode: type: string enum: - both - inbound - outbound nullable: true pbx: properties: registrar_server: type: string nullable: true port: type: integer nullable: true username_extension: type: string nullable: true type: object inbound: properties: allowed_ip: type: string nullable: true type: object auth: properties: has_separate_credentials: type: boolean username: type: string nullable: true type: object normalizer: properties: default_prefix: type: string nullable: true condition_length: type: string nullable: true condition_prefix: type: string nullable: true type: object created_at: type: string format: date-time nullable: true updated_at: type: string format: date-time nullable: true type: object securitySchemes: bearerAuth: type: http scheme: bearer description: >- Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}" ````