Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"
Audio file to transcribe (max 128MB)
URL to audio file
"https://example.com/audio.mp3"
Expected language of the audio
10"en"
Context about the conversation
"Customer support call"
External reference ID
255"CALL-12345"
Customer's voice URL for reference
Human agent email. If this email matches a real user in our system, we will link the transcription to that user account.
255Customer's phone number. The system will first check if a contact with this phone number exists and automatically assign that contact to the transcription. If no contact found by phone, it will check customer_email.
255"+1234567890"
Customer's email address. The system will check if a contact with this email exists (if not found by phone first) and automatically assign that contact to the transcription.
255Webhook URL to receive completion notification. When transcription is completed, we will POST the results to this URL.
"https://example.com/webhook"
Token to be sent as 'Bearer {token}' in Authorization header when calling your webhook
"token123"
UUID of the QA agent template to use. If omitted, the system will fall back to default selection.
"153580ac-af27-4c77-aa59-02e9f9b8fe1a"
UUID of the coaching agent template to use. If omitted, the system will fall back to default selection.
"6d4adde3-8fb0-4893-87e1-83f950723f4e"